Follow these detailed steps you need to begin protecting your child's online safety and monitoring their online activities.
Step 1: Create Your Account and Choose Your Suitable Plan
Step 2: Download the FamiGuard Pro App And Set it Up
Step 3: Verify your Setup on FamiGuard Pro Online Dashboard and Start Monitoring
Solution 1: Guide for FamiGuard Pro Assistant installation Failure
Solution 2: Guide for FamiGuard Pro Assistant Configuration Failure
Solution 3: Essential Settings/Protect App
The following are detailed operation instructions. You can follow them to set up Famiguard Pro. If you have any questions, please contact our customer service.
Click on the Sign In/Up button to register for a FamiGuard Pro account with your valid email address. Thereafter, you need to purchase a subscription plan in order to use all advanced monitoring features. You can choose a 1-month plan, 3-month plan, or 1-year plan. The pricing will vary accordingly.
After purchasing Famiguard Pro successfully, you will be navigated to the Member Center. Here you can check and manage the corresponding order you created earlier. Next, you should click the Setup Guide button and follow the instructions carefully to complete some necessary configurations on the target Android device.
2.1. Download FamiGuard Pro on the target Android device. Please navigate to the website at
an.famiguardapp.com
Scan the QR code to get to an.famiguardapp.com directly.
in any browser to access the download package. Slide right to download Famiguard Pro on the target Android device.
2.2. Install FamiGuard Pro & complete the necessary settings. Locate the installer in File Manager > Downloads. Click on the file to have it installed on your device. Once ready, open the downloaded app FamiGuard Pro. Tap on the “Agree” button and enter your account information. Before logging in, you need to sign up and place an order first.
Note
Before it all, please make sure that you have turned off Google Play Protect. If not, click More details > Install anyway to finish the set-up process. (Choose the Setting icon on the top right of Play Protect and turn off Scan apps with Play Protect & Improve harmful app detection.)
2.3. Once finished, open the app and click Configuration > Proceed to Settings. If you have already disabled Play Protect settings, click Already Set to locate the app System Update Service in Installed apps, and then switch on the button.
2.4. When you arrive at the Configuration Processes page, hit Configuration > Automatically Configure to grant permissions for monitoring the target device. After this, choose “Verify Set-Up” and hide the app on the phone. Start your parental control of children’s or partners' phones now without being noticed.
After completing the app installation and configuration on the target phone, log into your FamiGuard Pro account on our website. You will see the device name and related information. Click on Dashboard to check the phone activities and data. Kindly note it will take some time if it's the first time to sync data from the phone to the dashboard.
What can you do on the dashboard?
Check phone files: You can access all phone files including Messages, Call Logs, Contacts, Keylogger, Photos, Video Thumbnails, App Activities, Browser History, Calendar, and More.
Track social apps: With its premium features, you can access all social media applications like WhatsApp, Facebook, Messenger, Snapchat, Instagram, Tinder, Telegram, Line, and More.
Location tracking: Our inbuilt GPS and Wifi location tracking system enables you to keep monitoring the location of someone. Moreover, it gives you the option of setting up Geo-Fence.
Remote control: Without any hassle, you can record calls of the target phone, take screenshots, and capture secret photos.
Reason: Google Family Link is enabled on your child's device. Confirm whether the problem is the case: When the pop-up window in the picture below appears when installing the FamiGuard Pro Assistant App, it means that your child‘s device has turned on Google's parental control.
Step 1: Download the Google Family Link from Google Play on your device. Open Google Family Link and register the Google account (the Google account bound by your child's device).
Step 2: Enter Controls from the bottom navigation bar, and click the device information column pointed by the arrow in the picture.
Step 3: After that, a pop-up window will appear, click Device Settings.
Step 4: From the Device settings page, find Apps from unknown sources and click it.
Step 5: After that, a confirmation box will pop up, click OK to open the permission to download apps from unknown sources. Now you can install FamiGuard Pro on your child's device.
Reason: Android 13 system limitation. Confirm whether the problem is the case: Setting >Accessibility > Downloaded apps, click System Update Service and a pop-up window will appear. Click OK here.
Step 1: On your child's device, enter Setting > Apps > System Update Service, and click the button on the top right corner.
Step 2: After that, Allow Restrict Settings will be displayed, click it to enter Verify it's you, enter the lock screen password, and click OK.
Step 3: Go to Settings> Accessibility > Downloaded apps, click the System Update Service pop-up window, and click Allow.
These Settings must be properly configured to keep FamiGuard Pro working.
Need to sign up a valid FamiGuard Pro account.
Need to download and install FamiGuard Pro for iOS software onto the computer.
You may need to access and unlock the target iPhone/iPad to backup the data.
Step 1: Register an Account and Select a Subscription Plan
Step 2: Follow the Guide to Complete the Download and Setup
Option 1: Connect the Device to USB
Option 2: Connect the Device over Wi-Fi
Click on the Sign In/Up button to register for a FamiGuard Pro account with your valid email address. Then, purchase a subscription plan in order to use all advanced monitoring features. You can choose a 1-month plan, 3-month plan, or 1-year plan.
After completing the purchase process, you will be redirected to the My Products and Orders Management page. Here you will find the corresponding orders you have previously purchased. Now you can click on the Setup Guide and read the instructions carefully to learn how to start using this iPhone monitoring software.
Below are the detailed steps you need to follow
2.1. Go to
http://ios.famiguardapp.com
Scan the QR code to get to http://ios.famiguardapp.com directly.
to download and install the program onto the target computer from the given website.
Note
Our iOS monitoring software can be downloaded on Windows PC or Mac. Please note, that if there is a pop-up that says "Windows protected your PC" on the screen when installing the program on the Windows PC, then you need to click on the "More info" button underneath the description. After that, select "Run anyway" to install the program on the computer.
2.2 FamiGuard Pro for iOS provides 2 options to backup and analyze the target device to get iPhone data monitored.
Available for: Who cannot meet the requirement of making the target iPhone and computer under the same Wi-Fi.
For this method, FamiGuard Pro monitors the iPhone by backing up its data through a USB cable connection with the device and computer. And you can choose any of the backups of the iPhone to extract the data.
That means only the iPhone is connected to the computer that has been installed with the software, you can get the updated data.
But, if there are readily available backup files on the computer, this program will automatically detect and display them. Choose the backup file of the target device you want to monitor and start scanning.
Choose 'View iTunes Data' and start scanning.
The next time no matter who connects the target iOS device to the computer, this program will automatically record the most recent data and show you. If you do not find the latest backup file after you open the program, you need to connect the target device again and scan the data.
Click "View iCloud Data" and follow the on-screen installation. When you see "Apps and Data" on your phone, choose "Restore from iCloud Backup" and then key in the iCloud Apple ID that you want to monitor.
NOTE
1. Before you reset the factory, it is recommended you back up the data. You can back up the data smoothly following the application's guide.
2. FamiGuard Pro for iOS's new version supports resetting the iOS factory on the computer.
Available for: Who wants to scan the target iPhone remotely without a USB connection and can make sure the device and computer are under the same Wi-Fi.
The latest version of FamiGuard Pro supports backing up data and analyzing data in a remote way over Wi-Fi.
NOTE
You should connect the target iPhone with the computer for once and both the iPhone and computer should use the same Wi-Fi at the same time when backing up.
After both the iPhone and computer use the same Wi-Fi, then you can click the first icon at the top right corner and you will see a picture shown below. Just click the Sync Now button to start the process. When the device is successfully recognized, the device name, serial number, and system version number will be displayed in the list, and you can choose the device to start the data scanning. After finishing, you can click the View It Now button for data analysis and check the data you want to monitor.
NOTE
1. The beginning of backing up data can only be successful when the target iPhone is recognized. If the target device is not found, you can wake up the screen to recognize the device.
2. In addition to clicking the Wi-Fi icon in the upper right corner to backup data, you can also initiate the Wi-Fi backing up by clicking the Scan Device Remotely button at the bottom.
3. If the privacy setting has been reset, you need to get the target device to connect it with a USB cable and trust the computer again.
When the scanning process completes, you can switch between different file types and view details. The deleted files can also be checked. If you want a complete insight into the monitored data, especially for the social apps chat history and media files, you can click the "Export" button to save and view them on the computer.
What can you do on the dashboard?
Monitor social apps: Monitor the chat history of popular iPhone messaging apps, including WhatsApp, WeChat, LINE, Viber, QQ, and Kik.
Read messages: You can remotely check all sent and received text messages, even the deleted ones on the target iOS device.
Track call logs: This feature lets you keep an eye on all incoming and outgoing calls made on the target user's iPhone/iPad.
Access media files: You can also access those multimedia files stored on the target iPhone, including photos, videos, or voice memos.
View Safari history& bookmarks: Safari history and bookmarks on the monitored iPhone can be also easily tracked by using this helpful tool.
Check text files: Our iPhone monitoring software also allows you to check the content added in the Reminders, Calendars, and Notes app on the monitored iPhone or iPad.
Need to know the target iCloud ID and password.
Need to get the verification code if the Two-Factor Authentication is enabled on the monitored device.
Need to register a valid account for FamiGuard Pro.
Step 1: Sign Up Free and Purchase a Plan.
Step 2: Click on Setup Guide and Verify the iCloud Credentials of the Monitored iPhone.
Click on the Sign In/Up button to sign up for a FamiGuard Pro account with your valid email address. Then, purchase a subscription plan in order to use all advanced monitoring features. You can choose a 1-month plan, 3-month plan, or 1-year plan.
Then you will be navigated to the My Products and Orders Management page after finishing the purchase process. Next, you need to click the Setup Guide button and start verifying the iCloud credentials of the target iPhone.
Now enter the iCloud ID of the target device you want to monitor and hit the "Continue" button. Please make sure the iCloud ID or password you filled up is correct and the account is valid. If two-factor authentication is off on the monitored iPhone, then you will be led to FamiGuard Pro's web control panel.
NOTE
If Two-Factor Authentication is enabled on the target device, you will need physical access to the phone to get a six-digit verification code. You can also add your own phone number as a trusted device to avoid entering the verification code every time. To do this, please get hold of the target iPhone go to Settings> Your Name> Password& Security, and tap the Edit button to add a trusted phone number. After that, you can send the verification code to your phone and finish the setup.
After entering the FamiGuard Pro's web control panel, you can start monitoring the target iOS device now and check all the updated data remotely. If it's the first time to sync data from the target iPhone or iPad to the dashboard, then it may take some time.
What can you do on the dashboard?
Check contacts: You can check each existing or new number from the monitored iPhone’s address book.
View photos & videos: You can easily view or download all photos and videos taken and saved in the iPhone/iPad's camera roll.
Track location: The real-time GPS positions and location history of the target iPhone/iPad can be shown on the map.
Monitor calendars, reminders& notes: You can monitor every calendar activity including date, time, and locations, check contents, events, and plans added in Reminders, and view any text and download any attachment stored in Notes of the target iPhone.
Access iCloud Drive: You will access everything stored in the iCloud Drive of the target iOS devices, including photos, documents, audio files, etc.
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